Commission Policies

Terms of Service

  • all commission payments will be made in USD via Square Invoice
  • payments can be discussed if total is over $100
  • half/full payment is due prior to work beginning
  • refunds will not be given
  • works are for personal use only – additional fees apply for commercial use
  • we hold the right to upload finished art to our social media – additional fees apply for private work

Process

  • email us a description/references of what you’re looking for
  • we’ll quote you the full price (including shipping, if applicable)
  • half/full payment required
  • for art, you’ll receive a sketch – for dice, you’ll receive a 3d model image
  • approve or request changes
  • work will be completed and final will be sent for approval
  • additional fees apply if changes are requested after finals are sent

Usage & Copyright

  • art may be used on social media if proper credit is given
  • absolutely no altering of commissioned works unless discussed
  • personal work found to be for sale without prior authorization will result in additional fees or takedowns
  • absolutely NO use of AI training is allowed

shop policies

Shipping

  • Processing times vary by product, but most items ship within a day or two
  • buyer is responsible for any VAT or customs/import duties
  • after an order has been accepted by our post, it is out of our hands
  • we cannot guarantee delivery times so please order accordingly

Digital Downloads

  • downloads are available after payment has been confirmed
  • all sales are final on digital items

Returns & Exchanges

  • returns and exchanges are accepted on physical items within 14 days of delivery
  • items must be returned in original condition or a restocking fee will apply
  • buyer is responsible for return shipping costs
  • custom, perishable, downloads, and intimate items cannot be returned